Is your church interested in being a shopping location?
The information below will help give you an idea of what would be expected of you.
Site Leader – this person will coordinate with volunteers from their church as well as from area churches to schedule times for working the ministry. This person will work with the Tar River Association to coordinate toy store set up, gain understanding of all processes including paperwork, and insure availability of building(s) for the site store. Should your church desire to give out brochures/information to clients coming through CFM, it is the responsibility of the Site Leader to make such information available. Each site will need one Site Leader.
Registration – those volunteering for this position will need to be able to greet individuals as they come into the store. They will be responsible from taking them through the check in proses and having all of the required paperwork in order. They will then assign each person to a Shopping Aid. Each site will need to have this position covered with at least one person for the duration of the scheduled store times. It is suggested that 3 persons be available.
Shopping Aid – These persons will be responsible for escorting those coming through the store for the entirety of their visit. They will take the clients to counseling and sit in with them. Then they will take the clients through the store assisting in gift selection. They will also assist in the loading of gifts into the client’s vehicle. This position is great for teenagers through Sr. Adults who have a heart from people and love serving Christ. Each site will need 3 persons on duty at all times for a total of 9 Shopping Aids.
Counselors – these persons will be responsible for letting the clients know they are welcome in the church and will give opportunity for gospel presentation and prayer with each person. These steps are outlined in the “Toy Ministry Counselors Guide.” These persons should be Biblical grounded Christians who can share a Gospel presentation briefly and Biblically. Adults are recommended for this position. Each site will need at least 2 Counselors serving at any given time for a total of 4 Counselors.
Greeter/Parking Attendance – These persons serve at the front lines when clients come onto the shopping site. They will assist in parking, directions as to what door to enter as well as assisting the Shopping Aids in the loading of Toys. Each site will need at least 1 Greeter/Parking attendant on serving at any given time with a total of 4 Greeter/Parking Attendance.
Volunteer Encourager – This person or persons is responsible for making refreshments and beverages available to all volunteers working at the CFM shopping site. This may include muffins, cookies, fruit, finger sandwiches, water, coffee etc. Each site will need at least 1 Volunteer Encourager who will not need to be on site during the entire event.
For more detailed information concerning each volunteer position
What a client can expect when arriving on site?
Each person (client) coming onto a CFM site will go through a 7 step process:
- Be greeted by a Greeter/Parking Attendant who will guide them to the proper entrance door and make them feel welcome.
- As they enter the site building clients will again be greeted at the Registration table. Once there they will be asked to present their “Invitation To Shop” (which they will receive in the mail prior to attending their time and site location) and a photo ID. The Registration person will then assign the client to their Shopping Aid.
- The Shopping Aid will meet the client and will remain with them throughout the rest of their visit on site. There first stop will be to meet with a Counselor.
- Counseling – NOTE: the Shopping Aid stays with their client during the counseling process. For information on the Counselors role please see “Toy Ministry Counselors Guide”
- The Shopping Aid will then take the client through the Toy Store assisting in selection of toys for each of the client’s child/children. The Shopping Aid will then assist in helping the client lode the toys in the client’s vehicle.
- A Greeter/Parking Attendant will make themselves available to assistant the Shopping Aid in the loading of toys into the client’s vehicle.
- After insuring that all paperwork is completed, the Shopping Aid sees the client off of the site property.
To contact TRBA for more information and to see a current list of host churches